How to update Safetica server and clients to a new version

The process of updating Safetica consists of two parts:
  1. Updating Safetica Server and Safetica Console
  2. Updating Safetica Clients
When a new update is available, you will see the following message in Safetica Console on the Dashboard view:
New version of Safetica is available. Make necessary updates using the Update and Deploy view.
Please follow these steps to update you Safetica Server and Clients:

A) Update Safetica Server and Console

  1. In Safetica Console go to Maintenance - Update and Deploy.
  2. Under Server Update click Download and update to version X.X.XX.
  3. You can track the download progress and once all files are downloaded, the update will launch automatically.
  4. Once the update starts, Safetica Console will loose connection to the Safetica Server and you will receive a notification about this. Click OK to confirm.
  5. Safetica Console will reconnect to the server and detect a new Safetica Console (STAConsole) update. Click OK to update the console.
  6. Safetica Console will request a restart of the application to finish the update. Click Yes to confirm.
  7. Log into Safetica Console and proceed to update your Safetica Clients.

B) Update Safetica Clients

Note: A Server update is required before you can update Safetica Clients.
  1. In Safetica Console go to Maintenance - Update and Deploy.
  2. Click Install version X.X.XX on endpoints. The version number will correspond to the version of your Safetica Server and Console.
  3. Select all computers that you want to update.
    Important: Always update a limited number of clients first and verify all functionality before updating all clients. Changes in system integration, client configuration and other circumstances may require review of settings in Safetica after an update if you encounter unexpected behavior.
  4. Click OK to confirm the list of computers to be updated. An update task will be sent to these stations. You can track the progress in Endpoint management view.
  5. A restart of endpoints is required to finish the update.

Alternative steps to update Safetica Server

In case you encounter any issues when updating Safetica Server, you can also update to the latest version using the full installation file:
  1. Download Safetica installation file at:
    http://downloads.safetica.com/partner/safetica_setup.exe
  2. Run the file and select Manual installation and component extration.
  3. Click the SMS button, and then click Update. Wait for the update to finish.
  4. Repeat this step for SMC (Safetica Management Console) and Web (WebSafetica, in case it is installed). 
  5. Then run Safetica Console and proceed to update the clients.