Troubleshooting guide

File operations of some application are not logged in Auditor
File operations of some application are not logged in Auditor There are two prerequisities for full monitoring of file operations related to a specific appl...
Fri, Jan 27, 2017 at 4:29 PM
Broken certificate on a website after installing Safetica
Broken certificate on a website after installing Safetica In some cases, your web browser can start reporting issues with a web certificate after installing...
Fri, Jan 27, 2017 at 4:30 PM
How to deactivate Safetica Client
How to deactivate Safetica Client In some cases you may need to temporarily deactivate Safetica client on some computers for troubleshooting purposes - e.g....
Fri, Jan 27, 2017 at 4:31 PM
How to enable debug (verbose) logging on stations with Safetica
How to enable debug (verbose) logging on stations with Safetica Sometimes you may be asked by Safetica support to enable debug logging on specific endpoints...
Fri, Jan 27, 2017 at 4:31 PM
Message "OS not compatible" when installing Safetica on endpoints
Message "OS not compatible" when installing Safetica on endpoints When installing Safetica to endpoints via Update and Deploy screen or via En...
Fri, Jan 27, 2017 at 4:33 PM
Safetica Management Service not working after Windows 10 Aniversary update
Safetica Management Service not working after Windows 10 Aniversary update After updating your Windows 10 with the Aniversary Update, your Safetica Manageme...
Fri, Jan 27, 2017 at 4:34 PM
Solution for conflict with Sophos Antivirus
Solution for conflict with Sophos Antivirus When using Safetica on stations with Sophos Antivirus and Windows 8 or newer, you may encounter issues with Safe...
Fri, Jan 27, 2017 at 4:35 PM
Adobe Flash Plugin in Firefox is crashing after installing Safetica Client
Adobe Flash Plugin in Firefox is crashing after installing Safetica Client In some cases, you may encounter crashes of the Adobe Flash plugin in Mozilla Fir...
Fri, Jan 27, 2017 at 4:36 PM
How to collect verbose logs and submit them to Safetica Support
How to collect verbose logs and submit them to Safetica Support Sometimes you may be asked by Safetica Support to provide debug logs for analysis. Please fo...
Fri, Jan 27, 2017 at 4:37 PM
How to generate full memory dump from VMware snapshot
How to generate full memory dump from VMware snapshot Sometimes you may be asked by Safetica Support to provide full memory dump of a VMware Virtual machine...
Fri, Jan 27, 2017 at 4:37 PM